Contact information
1. General information
This policy provides users with official information on how to contact Pixelon for any questions, issues, or support requests.
We are committed to offering clear and accessible communication with our customers at all times.
2. Contact details
Users may contact Pixelon through the following official channels:
- Company name: Pixelon
- Email: pixelonn@outlook.com
- Postal address: Calle Santo Tomás 2, Portal 3, Villanueva del Pardillo, Madrid, 28229, Spain
3. Customer support
If you have any questions, issues, or concerns regarding your order, products, or any aspect of our service, do not hesitate to contact us.
Our team will be happy to assist you and provide the necessary support to resolve your request as efficiently as possible.
4. Response time
All inquiries will be answered within a maximum timeframe of 24–48 business hours, excluding weekends and public holidays.
We strive to respond as quickly as possible to ensure a smooth customer experience.