refund policy

Returns ---- Our policy lasts 30 days. If 30 days passed since your purchase, unfortunately we can not offer you a refund or a change. To be eligible for a return, your article must be unused and in the same condition as it received it. It should also be in the original packaging. Various types of products are exempt from return. Perishable products, such as food, flowers, newspapers or magazines can not be returned. Nor do we accept products that are intimate or sanitary, hazardous materials or flammable liquids. Additional elements that can not be returned: * Gift cards downloadable software products * Some health items and personal care to complete your return, we need a receipt or proof of purchase. Do not return your purchase from the manufacturer. There are certain situations in which only partial reimbursements are granted: (if applicable) * Book with obvious signs of use * CD, DVD, VHS tape, software, video game, cassette tape or vinyl disk that was opened. * Any item that is not in its original state, is damaged or missing parts for reasons that are not due to our error. * Any item returned more than 30 days after delivery. Reimbursements (if applicable) Once your return is received and inspected, we will send you an email to notify you that we receive the item that returned. We will also notify you about the approval or rejection of your refund. If approved, your refund will be processed and an automatically applied credit on your credit card or original payment method, within a certain number of days. Late or missing refunds (if applicable) If you have not received a refund yet, first review your bank account again. Then, contact the company of your credit card. It can take some time before your refund is officially reflected. Then, contact your bank. A processing time is often necessary before you can see reflected a refund. If he already did all the above and he still did not receive his refund, he can contact us by writing to humidiexpress@gmail.com. Articles on offer (if applicable) Only normal price items can be reimbursed. Unfortunately, items can not be reimbursed on offer. Changes (if applicable) Only replace the items if they are defective or damaged. If you need to change it for the same item, send us an email to humidiexpress@gmail.com and send your article to: Street Santo Tomas, Villanueva del Pardillo, M, 28229, Spain. Gifts If the item was marked as a gift when you bought and send it directly to you, you will receive a gift credit for the value of your return. Once we receive the returned item, you will be sent a gift certificate by mail. If the item was not marked as a gift when he bought, or if the person who made the gift decided to send him the order and then give it to you, we will send you a refund to the person who made the gift and find out about your return. Shipping to return your product, you must send it by mail to: Street Santo Tomas, Villanueva del Pardillo, M, 28229, Spain. Shipping costs to return your article run on your own. Shipping costs are not refundable. If you receive a refund, the shipping cost of the return will be deducted from your refund. Depending on where you live, the time you take to receive the change of your product may vary. If you send an item of more than $ 75, it is recommended to use a shipping service with tracking or buying shipping insurance. We do not guarantee that we will receive the return of your article.