Refund policies

At GameJoy, we strive to provide quality products and excellent customer service. If you are not satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be unused and in the same condition as received.

• It must be in its original packaging.

• A receipt or proof of purchase is required.

• The return request must be made within [X] days of receiving the product.

2. Non-Refundable Items

Certain items are non-refundable, including:

• Gift cards.

• Digital products.

• Customized or personalized items.

• Clearance or final sale items.

3. Return Process

To request a return and refund:

1. Contact us at gamejoyyyy@gmail.com with your order details and reason for return.

2. We will provide return instructions, including the shipping address.

3. You are responsible for return shipping costs unless the item is defective or incorrect.

4. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

4. Refund Processing

• If approved, refunds will be issued to the original payment method within [X] business days.

• Shipping fees are non-refundable.

• If the refund is delayed, check with your bank or payment provider before contacting us.

5. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us at gamejoyyyy@gmail.com within [X] days with photos of the issue. We will arrange a replacement or refund at no extra cost.

6. Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at gamejoyyyy@gmail.com.

7. Contact Information

For any refund inquiries, contact us at:

GameJoy

Email: gamejoyyyy@gmail.com

Address: Calle Santo Tomás 2, Villanueva del Pardillo, 28229, Madrid, Spain

By purchasing from www.iricalo.com, you agree to this refund policy.